Never miss a
customer again.
Social Genie helps you manage customer conversations, send WhatsApp messages, automate follow-ups, run campaigns, and bring customers back without having to remember everything yourself.
Appointment confirmed
2:54 PM
Order ready
11:20 AM
Customer replied
10:48 AM
Follow-up scheduled
Tomorrow
Social Genie2,486
↑ 12%4,820
↑ 18%684
↑ 24%312
↑ 16%₹38,400
↑ 20%Pay for the messages you send.
No expensive monthly subscription just to keep your account active. Social Genie charges based on your messaging usage, so you pay according to how much you actually use.
Messages Sent
Message Rate
Messaging Cost
Track your messaging usage and spending directly from your Social Genie dashboard.
Social GenieSocial GenieMessaging Usage
Messages Sent
12,450
↑ 18%Message Usage
₹ 2,480
↑ 16%AI Usage
₹ 890
↑ 12%Total Usage
₹ 3,370
↑ 14%Campaign sent successfully
1,248 messages delivered
Great businesses lose customers simply because nobody followed up.
A new enquiry comes in. Someone says they'll visit next week. An appointment ends. An order is delivered. Then the business gets busy and the follow-up never happens.
New Enquiry
Follow up before the potential customer goes somewhere else.
New Customer
Send a professional welcome message.
Appointment
Send confirmations and reminders.
Completed Order
Keep the customer informed and follow up afterwards.
Inactive Customer
Reconnect with customers who haven't returned.
Customer Reply
Make sure important conversations don't get forgotten.
More follow-ups.
More repeat customers.
Social Genie keeps customer follow-ups organized and automated, so your team can focus on the business.
Turn customer conversations into repeat business.
Social Genie turns everyday customer interactions into simple follow-up actions.
Simple tools. Real business outcomes.
Add Customers
Import your existing customers or add new customers as they come in.
Choose an Action
Create a campaign, reminder, follow-up or automated workflow.
Send Messages
Use message templates or personalize messages for your customers.
Track Results
See customers reached, replies, orders, bookings, revenue and messaging costs.
Everything you need to stay connected.
Customer Management→
Keep customer data, activity, conversations, orders and follow-ups organized.
Campaigns→
Send targeted messages to specific customer groups.
Automations→
Automatically follow up based on events, dates, customer activity or business rules.
Message Library→
Create and reuse professional messages for common customer situations.
Analytics→
Understand customer engagement, campaign performance and business outcomes.
Multi-Channel→
Start with WhatsApp and expand to additional communication channels.
Tell Social Genie what you want to do.
Use natural language to create campaigns, messages and follow-up workflows faster.
Example requests:
You
Bring back customers who haven't visited in 30 days.Social Genie
Here's a re-engagement campaign for those customers.Turning conversations into action, automatically.
See what your customer communication is doing.
Social Genie goes beyond message counts. It helps you understand what your customer communication contributes to your business.
2,486
↑ 12%684
↑ 24%312
↑ 16%₹38,400
↑ 20%Campaign Performance
View allKey Insights
View allFollow-up
72% response
Repeat Users
378 this mo
Message Usage
4,820 sent
Cost Total
₹2,480
Track what matters.
Never miss the follow-up again.
Manage customer communication, automate follow-ups, and give every customer a reason to come back.